Shipping policy
Last Updated: August 18, 2026
Thank you for shopping at Dressiy. We are committed to providing a smooth and reliable shopping experience. Please review our shipping information below before placing your order.
Shipping Options & Rates
We currently offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Express Shipping | 4–7 business days | $13.29 |
| Standard Shipping | 5–8 business days | $5.75 |
| Free Standard Shipping | 5–8 business days | FREE on orders of $99 or more |
Shipping costs and available shipping methods will be displayed at checkout before you complete your purchase.
Order Processing
Orders may require processing time before shipment. Processing includes order verification, payment confirmation, quality checks, and preparation for shipping.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that estimated delivery times are calculated in business days and do not include weekends or U.S. federal holidays.
Delivery Estimates
Estimated delivery times are provided as guidelines and begin after your order has been processed and shipped.
While we work to ensure orders arrive within the estimated timeframe, delivery times may occasionally be affected by circumstances outside our control, including:
- Carrier delays
- Severe weather
- High-volume shopping periods
- Holidays
- Incorrect or incomplete delivery information
- Other transportation or logistical disruptions
We cannot guarantee an exact delivery date.
Order Tracking
When tracking information is available, it will be included in your shipping confirmation email.
Please allow some time after receiving your tracking number for the carrier's system to update.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at service@dressiy.com.
We will make reasonable efforts to update the address before shipment. However, once an order has been processed or shipped, we may not be able to modify or redirect it.
Dressiy is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Missing Packages
If your tracking information shows that your package is delayed or you have not received your order within the expected delivery timeframe, please contact us at service@dressiy.com.
Our customer service team will review the situation and assist you with the next appropriate steps.
If tracking shows an order as delivered but you cannot locate it, please check around the delivery location and with household members or neighbors before contacting us.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible and provide your order number along with clear photos of the package and affected item(s).
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
Shipping Restrictions
Certain locations may have limited shipping options or may require additional delivery time. Available shipping methods for your address will be shown during checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Dressiy Customer Service
Email: service@dressiy.com
Phone: 626-991-1956
Address: 4624 Phelan Ave, Baldwin Park, California 91706, United States
Our customer service team will be happy to assist you with questions regarding your order, shipping, or delivery.